To purchase a custom made product (either in-the-ear hearing aids or custom hearing protection), you will need to have impressions (or casts) taken of your ears. Impressions are taken by Vicky or Madeleine, our audiologists, and provide information on the exact size and shape of your ears to the manufacturers so they can accurately produce the product you require.
Prior to impression taking, the audiologist will look in your ears to check they are healthy and free of wax. Then an otostop, a small stopper, will be inserted part of the way down your ear canal. This is to protect your ear drum.
The impression material is a soft putty that when mixed, will harden gradually. After mixing, the putty is squeezed into your ears and left to harden. After 3 minutes, when it is hardened, the impressions will be removed from your ears and your ears will once again be examined. We can scan your impressions using our 3D scanner and send your impression file to any manufacturer you like!
To book an appointment for impressions to be taken, please contact us on 01539 234180, email
We are the experts and are here to help you. If you have a query or specific requirement, chat to us, we’ll be happy to help.